Covid-19 update: all details are posted in the Blog

Shipments and returns

We ship worldwide and take great care in shipping your products

Shipping times vary per product, we advise you to thoroughly check the estimated delivery time when ordering. We show an estimated delivery time for each single product, and we are always available in case you have any questions.
All orders are shipped through the Dutch Post (PostNL), and we always supply a tracking code for your package. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order, we can always add items to your order or pack two orders in one parcel if you so desire.

Boxes are amply sized and your items are well-protected.

Returns: We have a 14 day return period on all un-used items, as long as they are shipped with the original package. We do not accept returns on Sale items. All G&G exhausts are built to order and specification and thus cannot be returned.
Download the Return Form here.

Defective products: Our suppliers warrant the product, call or email us for a Return Merchandise Authorization (MRA). Unfortunately, we cannot reimburse for shipping costs.