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FAQ over Shipment and delivery

When will my order be shipped?

An indication of the time before shipment is stated with each item. If an item isn't in stock, we give an estimated delivery time.An indication of our core product lines: - G&G exhaust: These exhausts are built to order and by hand, please ask for the current delivery time as it varies per moment, depending on current demand. - Ilmberger: mostly about 1 week. - CNC Racing: all general or universal items are available from stock. Model-specific items are available on order, and CNC Racing slipperclutches are built to specification and thus not in direct stock. Delivery time is about 1 week, contact us if you need an item quickly. - Evotech Performance: most fast-movers are in stock, other items are available on order, with a delivery time of app. 1 week. - EVR Edo Vigna Racing: pressure plates and 48-tooth clutches are available from stock, slipperclutches are built to specification. Delivery time of out-of-stock items is app. 1 week, rush orders are possible if needs be. - ServoBuddy: usually all ServoBuddy servo eliminators are available from stock. In case we run out unexpectedly early, delivery time is app 1-2 weeks. - Other items: see the product description.

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Is my order shipped with a tracking code?

Yes, all orders are shipped via parcel service with tracking code, which can be traced via www.tracktrace.nlA small number of items is shipped in an envelope, without tracking code.

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Which carrier do you use?

All items are sent out via PostNL, the Dutch Royal Post. Local delivery will be done by one of their partners, for instance Royal Mail, USPS, DPD, etc. Feel free to contact us for more details. Once an order is out we always supply a tracking code, which can be followed via www.tracktrace.nl.

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Can I pick up my order?

Of course, all items that are in stock can be picked up in Leiderdorp (The Netherlands) after appointment. Contact us if you have any questions concerning products or ordering.

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When I register my address outside The Netherlands, the shipping costs change, is that correct?

Yes, our webshop is set to show the Dutch shipping costs as long as no address is filled in. Once you've registered and filled in your address, the webshop automatically corrects the shipping costs for foreign addresses.

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Can I pick up my parcel at a PostNL pick-up point?

Yes, of course. Our PostNL module allows for pick-up at a PostNL parcel point (PakjeGemak). Just choose the desired parcel point during the check-out process. If your parcel point isn't listed, just fill in the parcel point's address as delivery address, the module will automatically recognize it as a PakjeGemak point. (only for Dutch PostNL customers)

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Waarom zijn de verzendkosten voor een brievenbuspakket hoger dan PostNL opgeeft?

PostNL geeft € 4,- op voor een brievenbuspakket, exclusief btw. PostNL is hierover niet btw-plichtig, wij (helaas) wel. Wij volgen hierin uiteraard de wet, zodoende dat een PostNL brievenbuspakket inclusief btw gerekend wordt.

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Can I combine shipments, to save on shipping costs?

Yes, of course, we can always add extra items to a shipment if your order is not shipped out yet. Please contact us beforehand, after confirmation you can place your order via the webshop. Choose "Ophalen in Leiderdorp" as shipping method and specify the order for shipping to be combined with the in the Comments field. Contact us if you have any questions or run into anything.

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